EVAPORATIVE COOLING
Service, Repairs and Installations

 We are an authorised service agent for Brivis and Coolbreeze and service the northern and eastern suburbs of Melbourne.

Our technicians are factory trained and have the experience and knowledge to fault find and diagnose any underlying issues your evaporative cooler may have. We are committed to providing you with exceptional customer service and workmanship to keep your cooler running as efficiently as possible.

We recommend having your evaporative cooler serviced every spring by an experienced service technician in preparation for the hot summer months.

Professional Service

Evaporative Cooling Service, Maintenance and Clean

We recommend servicing your evaporative cooler every 2 years however some of our customers prefer a yearly clean to maintain the highest level of cooling throughout those hot summer days. 


Our service includes cleaning the filter pads, cleaning the base and sump and unblocking the water distribution holes to ensure enough water is  
filtering over the pads in order to maximize the cooling benefits from your system.

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Evaporative Cooling Repairs

Our service technicians carry a complete range of spare parts for the Brivis and Coolbreeze evaporative cooling units. With their knowledge and experience in these products they’re able to fault find and test the unit with a full range of equipment to ensure your unit is fully operational before we leave.

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Filter Pads

Your evaporative cooler will require filter pads approximately every 10 years. Regular maintenance is recommended to increase the efficiently and lifespan of the pads. Replacement filter pads are available upon order as they are cut to size.

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Evaporative Cooling Systems Frequently Asked Questions

  • Cooler is blowing warm air

    This is a common issue that can have multiple causes although can usually be fixed on the first visit.

  • Unit not turning on

    Usually an electrical fault that our technicians can resolve easily.

  • Unit blowing no air

    This fault is usually easy to diagnose. It can be fan or duct work related.

  • Cooler has a burning smell

    This could be just the smell of new filter pads or a more serious electrical or fan related issue.

  • Blank keypad/controller

    Usually an electrical or wiring issue that is easily solved by our technicians.

  • Unit making a strange noise

    Our experienced technicians will always be able to diagnose this problem however there are a number of different causes.

  • Cooler tripping the power

    Can be a dangerous fault that requires a trained professional.

  • Fan not working

    Could be as simple as a small fuse problem or a larger issue like the fan motor.

  • Unit continuously leaking water

    This can affect cooling performance and be caused by numerous different issues. This will require a service call.

  • Cooler has a musty smell

    This can be caused by water not draining properly or deterioration of the filter pads . We recommend a service call for the filter pads to be thoroughly cleaned and the whole system disinfected.

Troubleshooting

Coming Soon

Brivis Error Code – Evaporative Cooling
Most Brivis Evaporative Cooling units only have a single error message that users see on their displays; “Error: Service”. If you are getting this fault code on your Brivis Evaporative Cooler then you need to contact Gastek and arrange for one of our experienced technicians to come and service your unit right away.
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